Novel Coronavirus (COVID-19) Updates

We understand you have a lot on your mind. You’ve faced unprecedented disruptions to your day-to-day life - and your vacations. We are here to help, with the most current information.

The Next Level of Clean

Experience enhanced cleaning and safety standards throughout our resorts, including hospital-grade disinfectants, hand sanitizing stations, and a host of social distancing guidelines. We’re ready to welcome you.

With Your Health and Safety in Mind

Amenities may be closed or limited to support social distancing. For current status of individual resorts and destinations, please visit our Resort Status page.

Cancellation Policy Information*:

Grand Residence Club, Lake Tahoe Members:

• Log in to view the current cancellation policy.

Grand Residence Club, 47 Park Street Member:

• Contact Member Services
  Phone: 00 353 21 730 4400
  E-mail: member.services@47ParkStreet.com

Other Reservation Types:

• If you have a reservation confirmed through Interval International, please contact them directly at 800-782-7088.
• If you have a rental reservation, please visit Marriott.com.
• If you have a Preview Package, please call 877-881-2169, option 2.
• If you have an Encore Package, please call 877-782-7018.